Indigo feedback survey is primarily a customer satisfaction feedback program hosts by Indigo, which is the largest book and specialty toy & gift store chain in Canada. If you are a book nerd residing in Canada, you must have come across the name, Indigo. The primary objective of the company behind running this survey is to collect the clear-cut insights of their customers on numerous aspects of the corporate. The satisfaction of the customers has become a crucial element for the businesses to cope with the competition. Thus, for making the survey more interesting and luring the customers into the program, Indigo is giving away $100 coupon code as a token of appreciation for participating. If you have recently made any purchase at Indigo stores, you are eligible for taking the feedback survey.
All you will be needed to do is just answer a few of the straightforward questions based on your last visit, and you can stand a chance to win a free coupon code. You can redeem the gift card at any Indigo book store. Below, we have created a detailed guide on how to enter the Indigo feedback survey, and win reward. Read on the given sections to know more:
Indigo is a giant Canadian bookstore chain that is into existence since 1996. The very first Indigo store was opened at Burlington, Ontario in early 1997. At the time, when the company was just starting out, there were many such retail stores already existed in the domain. But within a decade Indigo manages to acquire and merge those stores and become the only bookstore chain in Canada. The company continues to grow even in the digital era where everyone tends to prefer online reading and stuff.
Last year in 2018, Indigo manages to cross over $1 billion in annual revenue for the year. We must say, this is indeed a great success for a company that solely relies on in-person visits and purchases in the age of e-readers. However, Indigo is now online too, but their offline stores are still being the core business realm with having 247 stores nationwide. Now they have expanded the business in various categories including fashion, electronics, wellness, baby care and many more. You can explore the wide variety of products on their official site.
What is Indigo Feedback Survey:
For every successful business out there, customer satisfaction is being a significant key factor. It is undoubtedly important for a business to prosper, today when the competition is severe. Honest feedbacks directly coming from the customers who have experienced the services, literally aid the business to comprehend the requirement and mandatory changes. Feedbacks from the client assist the company to build strategic policies that are in line with consumers interest. Indigo feedback program is the same marketing tactic conducted by their team for knowing the views of their customers towards the Indigo services. This is by far the most economical and simplest method which is being deployed by the businesses to understand more about their customer’s requirements and choices.
The direct reviews coming from the customer’s end aid Indigo to gauge and comply with their expectations. As already mentioned, the primary aim of conducting the Indigo feedback survey is to collect the unequivocal insights from the customers. Although, it’s indeed an excellent chance for customers to share their opinions, experience, and perceptions based on the standard of Indigo services, products, operations, and the company on the whole. Furthermore, not only the company is asking you to take a feedback survey but additionally they are rewarding the surveyor with a coupon code, as an appreciation. Evidently, this shows how much Indigo is concerned about their customers’ satisfaction and which however is also mandatory for retaining a lasting consumer relationship.
One ought to fulfill the below-mentioned requirements before getting on the survey program. Read onto them and make sure that you are not missing anything.
- You must have a laptop/PC or smartphone with an active internet connection enabled.
- A valid bill-receipt of the recent purchase from an Indigo store with the invitation code printed
- Basic understanding of either English or French language
- The surveyor should be of 18 or more in age
- Lastly, you must be a legal resident of Canada for entering the Indigo feedback survey program
How to participate in the Indigo Feedback Survey:
Now, when you are aware of the requisites, you are all set to start the survey and win $100 Indigo gift card. Below is the method given you need to follow through:
- Firstly, head over to the official survey portal of Indigo by clicking here
- Next, choose your preferred language to continue.
- It will ask you to choose the location to leave feedback about, comply with it
- And you will be redirected to the survey page, where you will get asked a few questions particularly based on your prior experience at the Indigo store.
- Make sure that you answer every question with honesty.
And upon completing the survey, you will enter in the sweepstakes offer run by Indigo. The gift card by which you will be rewarded with will only be redeemed offline at Indigo’s store, and not online by any means. If still, you have any questions or doubts, or maybe you are having some issues participating in the survey, you can leave them in the comment box below. We will make sure to get back with an appropriate solution.