IKEA is a multinational group of companies known for its modern architectural designs for different types of furniture and appliances. In this company they design and sell the furniture which is ready to assemble like chairs, beds, desks, etc. and appliances along with some motor vehicles accessories. But the company want to know the feedback from their customers, they want to know about their services and how their staff behaves with the customers so that the company wants to conduct a survey, you are the regular visitor of the IKEA store? Do you want to share your experience with the management? And you want to know about the process of the IKEA Customer Feedback Survey; here we will explain you all the details.
IKEA Guest Satisfaction Survey conducts online; customers can provide all your thoughts about the IKEA Company, these Feedback Surveys are used for the improvement and better maintenance of the company. Here, we will tell you a detailed explanation of the survey, the people who are visiting these stores regularly already heard about this survey. This guest satisfaction survey having several questions about your recent visit to the store and their services and if you want to give any idea for betterment the customer can tell by using this survey, but the customers attend and answer only once with one receipt.
The survey has small questions which are related to their services and quality of the product you ordered it online and at the stores. Indeed you did not like that product you are not satisfied with the items, then you need to provide your feedback, but the customers who are giving this survey they must be given honest answers, because the management gives importance for the customer feedback, they will give a chance to express ourselves freely by conducting this type surveys.
And if you are thinking you are wasting your time by taking this type of surveys don’t think like that because it doesn’t consume your time, it takes just a few minutes from your life. But for that, they give you rewards or gift coupons you can use those when you visit the store next time If you are the regular visitor to the store, it’s essential to provide your feedback because by using this the management will measure whether their customers satisfied with them or not. IKEA management understands the levels of their customer satisfaction to improve their quality in all aspects.
Terms & Conditions to Participate in Survey:
The people who want to participate in this survey they must follow the terms of the company, here we list all the rules.
- The people who are having 18 years, those are eligible to participate.
- They must know any preferred language.
- You need to have a PC or a device with an internet connection.
- Customer must visit the store and have a receipt.
- Don’t sell your coupons to others, because it’s a crime.
The employees who are working and the, their family, sponsors, and are not eligible to participate in IKEA guest satisfaction survey, and the people must take the survey within a week form your visit, and without a receipt, you are not allowed to participate in the survey. The people who are visiting the store, don’t trash your receipt because you will get offers or coupons with that receipt.
Because the company wants feedback from all their customers and they give value for feedback and for that the manage management give rewards, but you must remember this coupon will be valid for only 30 days so that you can use this coupon within the offer time. Because this offer will be redeemed after 30 days and you are not able to use this.
By taking the customer feedback survey provided by IKEA, you can freely express all your views regarding their services. Customer feedback is very much crucial for IKEA to know about the faults about the company and by seeing these, all survey the management start providing the better services and products for the customer.
How to Participate in IKEA customer feedback survey:
Most of the people who visited the store regularly they didn’t even know about the survey and the details, for those people here we will provide the guidance you must go with that.
- You can take the survey by using the official website of the IKEA Feedback Survey.
- Customer needs to click on this link, or they should enter this URL in your system.
- Enter your recent purchase receipt number in the survey webpage. ( you will find it at the top of the receipt).
- You have to select your preferred language.
- The customer has a set of questions about your experience.
- Answer all the questions honestly.
- After completion of the survey, you need to submit your survey.
- Now your gift vouchers or coupons displayed on your screen you can save this coupon and use.
The people who participate in this guest satisfaction survey they will be awarded gift coupons for spending their time to give your survey, customers can redeem the coupons whenever they visit the store next time. The customers can take one survey by using one receipt; they are not allowed to participate in multiple surveys with one receipt.