Cumberland Farms survey is a customer feedback program conducts by Cumberland Farms. It’s a regional chain of convenience and gas stores, based on Westborough, Massachusetts. However, currently, they are primarily operating from New York, England, and Florida. The Cumberland Farms survey is an effort towards making their services more customer oriented. This is basically a customer satisfaction survey that helps the company to know better their consumer’s expectations and perceptions against services.
In order to make more customers leave their honest feedback on the portal, the Cumberland Farms is giving a coupon worth of $100. There are 58 monthly drawings in total with 1 prize awarded at each drawing. So, if you want to stand your chance of winning the gift card, the below sections will be going to take you through the detailed guide on official Cumberland Farms Survey.
About Cumberland Farms Survey:
Cumberland Farms, which colloquially known as ‘Cumby’s,’ is a giant chain of conveniences stores, based in Westborough, Massachusetts. For around 75 years, the family-owned Cumberland Farms functions over 560 convenience stores in 8 states with the sole mission to deliver the friendliest, cleanest and most convenient customer experience by first being the best place to work.
If you don’t know let us tell you that the company was initially founded as a cow dairy farm in the year 1939. And by the year 1945, the Cumberland Farms was started producing more than 1,000 fresh milk quarts every single day. Lastly, in 1957 the company eventually expanded their services and transit to a convenience store from a cow dairy farm.
Currently, Cumberland Farms is serving peoples need as a convenience store and gas station chain with across 1,000 stores in the New England. The stores of Cumberland Farms is making the day to day life more comfortable for the busy folks by offering a vast assortment of food items. For knowing more about their products, services, and operations you can always head your way towards exploring their official website.
What is Cumberland Farms Survey?
It is a guest satisfaction feedback program hosted by the Cumberland Farms for getting into the shoes of their potential consumers; that in return helps the company to improve their quality of services, and operations and moreover help them make best business tactics that are in line with customers interests. There will be no better and economical way around to comprehend the needs of the customers than getting the clear-cut insights directly from their heart in the form of feedback.
Today, it becomes more necessary for a business to comply with the changes and improvisations in the services according to the consumers when the competition is hitting the sky. The products or services of any businesses that operate anywhere under the sun revolves around customers and their experiences. Hence, the corporates are putting immense efforts to provide them with a positive experience.
Cumberland Farms survey is the likewise practice from the corporation itself to gauge the mandatory changes in different aspects of operations. The customers’ feedback facilitates the company to know in what realm they ought to work and the possible enhancements to make. The Cumberland Farms survey is nothing but a questionnaire that is primarily focused on customer experience and opinions about the standard of its services, products, operations, and the company on the whole.
For making the process more interesting to the customers’ end, Cumberland is rewarding their surveyors with a $100 gift card which can be redeemable to any of the stores of Cumberland Farms. Below we have written you a guide; you can follow to participate in the Cumberland guest satisfaction survey.
Do not forget to keep these listed boxes checked before getting your hands on the how-to participate section given bel0w.
- For filling out the survey, you must have a laptop/PC or smartphone with an active internet connection enabled.
- A recent bill of the purchase at Cumberland Farms store
- The surveyor ought to be 18 or more in age
- You should know English
How to participate:
- Firstly, you will be needed to visit the official site of Cumberland Guest Satisfaction Survey that is guestsurvey.cumberlandfarms.com
- Click on the START SURVEY button
- Then it will ask you to enter the 4-Digit Store number mentioned on the bill.
- Tap on Next, and now type-in the date and time of your visit to the Cumberland store
- And you will redirect to the questions portal, where you have to answer each one of them, based on your personal experience.
- Upon completion of the survey, you need to hit the ‘Yes’ button that will allow you to enter the Sweepstakes.
- Next, just follow up the onscreen instructions that are self-explanatory and this will complete the entry form, now submit it and you are done entering into the Sweepstakes.
For any doubts or queries, you can feel free to contact us by using the comment box given underneath, and we will be happy to assist you.